ISO 9001 2015

by | May 31, 2024 | 9001:2015

What is ISO 9001 2015

ISO 9001 2015 is the quality management system standard. Until now it is the latest version of quality management system standard. It is the number one standard and mostly used by companies around the globe to manage the quality of the organizations.

First version of ISO 9001 was 9001:1987, second version was 9001:1994, third version was 9001:2000, fourth version was 9001:2008 and fifth version is 9001:2015.

Based on some discriminations on previous versions the next versions come and replaced the new one. Let’s know from below what were the focus points of each version:

The first version of ISO 9001, published in 1987, was based on the British Standard BS 5750. Document control and process auditing in quality assurance (QA) was the focused points of that version.

The second version ISO 9001:1994 was focused on customer satisfaction, continuous improvement, and management responsibilities and process approach idea.

The third version ISO 9001:2000 was focused on meeting customer and applicable regulatory requirements, enhance customer satisfaction, continual improvement of the system. PDCA approach was also included to explain this version clearly.

Fourth Version ISO 9001:2008 was almost same as third version. According to this standard the company must demonstrates its ability to consistently provide product to its customers and applicable statutory and regulatory requirements and enhance the customer satisfaction through the effective application of the system. Eight principles were in this version.

Fifth Version; ISO 9001:2015 was published in September 2015. Still, it is running as the latest version. Services has been added along with product, Risk based approach has been added in this edition. There are no mandatory documents, but company can create as it requires. Like in 2008 quality manual was mandatory but in this version quality manual is not mandatory. Some terms have been changes like documented procedures has been changed into documented information. 7 principles are in this version of quality management system standard.

We are expecting next version of ISO 9001 will be available in 2026. Some changes may come in this standard. A taskforce from member countries is working on this. So, peoples are waiting to see some changes in the sixth version of ISO 9001 standard.

How to get benefit from ISO 9001

by | Jun 30, 2023 | 9001:2015

How to get benefits from quality management system standard 9001

Benefits of ISO 9001 Standard is lot. But due to lack of knowledge on implementation process many organizations are staying back from getting benefits of ISO 9001:2015. There is many development scope of this standard just few of them described in below:

Job Description: It is one of the most important documents among others for employees. But many organizations do not maintain it. Though some organizations tell it to the employees during appontment time but later most companies do not share the copy of JD. Not only sharing but it should be reviewed time to time for extra responsibility for the staff. if you can prepare an excellent JD then unnecessay situation can be mitigated between the top management and staffs.

Internal Audit: It is one of the most important job for ISO Certification and ISO certified clients to do Internal Audit(I.A). But many organizations do not do it properly. If it is done properly then the company will be benefited from ISO 9001 Standard.

MRM(Management Review Meeting): It is also mandatory requirement for ISO Certification and certified companies to perform MRM after IA. But many organiztions do not do it properly.

NCR(Non Conforming Record): Many organizations do not maintain this important record properly. This record can help an organization to make new plans for business development.

CA(Corrective Action ) Plan:To achieve continual development CA plan is very effective tool for ISO Certified company. But many organizations do not take it properly. So, they are facing same problem again and again.

There are many other options in the Standard of ISO 9001:2015 which can help an organization to develop the processes of an organization.

AAS has well known and experienced ISO 9001 Consultants who are providing implementation guidelines of ISO 9001 to the organizations and the companies are getting benefits from ISO 9001. There is no alternative to hire an ISO Consultant to get good results and good benefits of ISO 9001. To get a good ISO Consultant you may call at 01742125232

ISO 9001 Clause 10

by | Oct 30, 2022 | 9001:2015

ISO 9001:2015 Clause 10 is the last clause of 10 clauses. It tells about improvement of processes, products or services.

Continual improvement is one of the major principles of ISO 9001. Clause number 10 describes how you can do continual improvement.

In your processes if you find nonconformities then you should take action to stop recurrence of that. Before take action it tells to find the root cause of the problem. After finding root cause if you take action, then it will be effective.

Clause 10 is devided into three parts:
10.1: GENERAL: This sub clause tells about determining and selecting opportunities for improvement by the organization and implement any necessary actions to meet customer requirements and enhance customer satisfaction.

10.2: Nonconformity and Corrective Action: When any nonconformity or deviation is seen in the processes then the organization will take action to control or correct it. After taking corrective action against that nonconformity this should be evaluated and the effectiveness of that corrective action. This type of non conformities and corrective action plans should be recorded. During the surveillance audit the external auditors will check that records to verify the effectiveness of that CA Plans.

10.3: Continual Improvement: Continual Improvement is at the focus point of ISO 9001 and a key area with which all ISO 9001 Certified organizations shall comply with. This is the way businesses can constantly improve and exist over their competitors. According to the requirements of ISO 9001:2015 the organization to work continually to improve its QMS in terms of its suitability, adequacy and effectiveness.

ISO 9001 Clause 10 shows how you can improve your QMS in your organization. If any organization practices this clause properly then definitely that company will see the better improvement. It will bring more customer satisfaction as well.

ISO 9001 Meaning

by | Jul 30, 2022 | 9001:2015

ISO 9001 Certification Meaning.

What does it mean ISO 9001 Certification?

ISO 9001 Certification meaning post will help you to know what is iso 9001  Certification and how to achieve this quality management system standard?

What is ISO 9001 Meaning?

ISO 9001 is a standard published by Geneva based international forum ISO. It is known as Quality Management Systems (QMS) standard. It is the most widely used QMS standard in the world, with over 1.5 million certificates issued to organizations in 178 countries. Not only the 9001 standard rather all the standards from ISO are defined by number not name. Like environmental management system standard is defined as ISO 14001.

ISO 9001 provides a framework which is helpful to develop the management system of any organization. It consistently satisfies customers and other stakeholders of any organization. It ensures quality of products and services to its customers.

The key to any successful business is strong quality control. ISO 9001 is a process based standard. During production and operating of any service it tells to check the product or service quality at specific time interval at various stages. That way it ensures the quality of product and service.

The company who adopts more than one management system standard is now much more easier comparing the previous time to integrate those. The qms standard ISO 9001:2015 follows the common structure provided by Annex SL. Specially ISO 14001, 45001 and ISO 27001 Standard to integrate with ISO 9001 management system.

BENEFITS OF ISO 9001

1.Customer satisfaction
2.Reduced operating costs
3.Improve stakeholders relationship
4.Legal compliance
5.Improve risk management
6.Proven business credentials
7.Ability to win more business

WHY BECOME ISO 9001 CERTIFIIED?

The Annex SL structure provides a common content between ISO management systems certifications including environmental management, health safety management system, food safety management and information management system.

The latest version of iso 9001 focuses on risk identification and areas of concern in advance where a company can take measures to prevent that.

The leadership requirement engages top-level management and brings quality assurance more in line with overall business objectives.

Performance evaluation is another important principle of ISO 9001 Certification. After certification it enforces to check the performance and effectiveness of qms. It brings benefits for all the stakeholders of a company.

Is ISO 9001 certification Need for me?

ISO 9001 is built with several principles are mentioned in below. If you think you can focus on those principles then it will bring benefit for you.
Engagement of people
Customer focus
Leadership
Process approach
Improvement
Evidence-based decision making
Relationship management

 

HOTO ACHIEVE ISO 9001 CERTIFICATION?

ISO 9001 Clause 9

by | Jun 30, 2022 | 9001:2015

It is mandatory to monitor the quality management system what has been adapted already inside the organization. In this clause number 9 of ISO 9001 it is told about performance evaluation, monitoring the qms system inside the processes of any ISO certified company.
This monitoring can be done by taking customer survey and customer feedback of your products or services, It can also be measured by taking complements, warranty claims and dealer reports.

Data Analysis and Evaluation is another method to see the performance of qms. In this regards various data including conformity of products and services, magnitude of customer satisfaction, effectiveness of qms, the planning, actions taken for risks and opportunities, external providers performance, the need for improvements to the qms etc.

Internal Audit:
To check the qms magnitude it is mandatory to do internal audit(IA). IA confirms the effectiveness of qms in the processes. For performing IA the company can do internal audit twice in a year. This audit results can be recorded for further analysis. CA Plan should be taken for raising any NC during the audit.

Management Review:
After performing internal audit the report should be shared with the top management through a meeting is called Management Review Meeting(MRM).The top management shall review the organization’s quality management system twice in a year. It is standard practice. However it can vary considering the company’s strategic policy.
In the MRM some other things like feedback from the interested parties, status of objectives, products or services conformity, NC and CA Plan, Monitoring and measurement results, performance of external providers, adequacy of resources, effectiveness of actions against risk & opportunities etc. Those things are input. After discussing those inputs, Output should come from the MRM where opportunities for improvement, changes to the qms and any resource needs